RealSimBox

No-Logs Policy

Realsimbox is built to know as little about you as possible. This page explains exactly what we do not collect, what we must keep for the service to work, and when it is deleted.

What we never store

  • IP addresses — not in our database, not in application logs, not attached to your account, sessions, orders or payments.
  • Browser fingerprints, device identifiers or user-agent strings.
  • Third-party analytics, advertising or tracking scripts — there are none on the site.
  • Who opens a shared (magic) link — we only record the time a link was last opened, so the owner can see it is being used.

What we keep, and why

  • Account: a random account ID, and either your email with a hashed password, or only a hash of your secret access code. Email is optional.
  • Sessions: a hash of the session token and its expiry date. Nothing else.
  • Numbers and orders: the number, service, country, dates and price — needed to deliver and renew what you bought.
  • SMS messages received by your numbers — so you and the people you share a link with can read them.
  • Balance history: deposits, purchases, renewals and refunds, so your balance can always be verified.
  • Crypto deposits: the amount, network and transaction hash reported by the payment gateway. Blockchain transactions are public by nature.

Automatic deletion

  • SMS messages are permanently deleted 30 days after a number stops being active (activation finished, rental expired or cancelled).
  • Shared links of ended numbers are deleted at the same time.
  • Expired sessions and one-time tokens are deleted automatically.
  • Technical error records about our suppliers are kept for 30 days and never contain your personal data.

Suppliers and payments

  • Our upstream suppliers never receive your email, account ID or any personal data — orders are placed by Realsimbox, not on your behalf.
  • Payment gateways receive only what is needed to process a deposit. If you pay through a hosted invoice page, that page is operated by the gateway under its own policy.

Your control

  • You can use the service with a secret code only — no email at all.
  • You can revoke any shared link at any time and protect links with a PIN.
  • Contact support to delete your account and its remaining data.